Experience

Amazon - From August 2019 - Present

IT Deployment Program Manager

Aug 2019 onwards

Managing large-scale portfolio with a budget of $300Mn and above, with about 4 programs each focused on business growth through digital transformation, technology advancement, and process improvement across value-chain activities. Managing Enterprise Product development (Infrastructure and Application Services) including up-gradation, decommissioning, enhancement; consisting of several individual project efforts under the overall Program, spanning Enterprise organizations, and Business products/applications therein being a part of Digital Transformation enabler.

  • Develop and manage IT programs from beginning to end, including program scope, timeline, hardware procurement, resource allocation, and program execution coordinating remote work closely with field teams.
  • Provide program management and direction to ensure the team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the program team.
  • Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project.
  • Own updates and knowledge documentation regarding hardware and equipment standards to ensure appropriate hardware standards are met and the correct equipment procured.
  • Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans.
  • Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool.
  • Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality, inspect prospective and completed facilities in accordance with corporate standards and procedures, and ensure proper follow-up.
  • Facilitate formal turn-over with onsite team, support partners and monitor deliverable until agreed upon launch/project milestone is achieved.
  • Update or develop documentation on processes that are critical to successfully implementing your projects.
  • Identify opportunities to streamline deployments, share best practices with your peers and leaders and implement continuous improvement actions on a regular basis.

PMO: Part of defining the PMO strategy and design and implementation of a typical project management methodology, standards, and tools to drive and facilitate the successful delivery of projects. Led the execution of PMO governance, reporting, and review framework to provide a holistic view of all organizational project activity. Identify and define the major strategic issues for the organization and integrate diverse stakeholder interests. Define business strategies and corporate policies to enable the strategic coordination of multiple major projects and initiatives to improve the efficiency and effectiveness of projects. Foster collaborative and mutually supportive relationships with organization stakeholders assess cross-functional project team capability, provide coaching, training, and support to enhance the team’s ability, and improve collaborative development and results.

Wells Fargo - May 2016 - August 2019 (3 years 4 months)

 

 

 

 

 

1) Working with Leadership, Business, and IT Development teams to define the requirements and scope under each project effort of the overall Program.
2) Engaging necessary areas within an organization to kick-off each project Intake Process, Security assessment, Financial Estimates, and budget appropriations analysis for funding required and project resource on-boarding.
3) Gathering High-Level Business Objectives and the associated detailed functional specifications required to support Business requirements, as defined at the Program Level.
4) Collaborating with Business Management teams and its members to validate the objectives and requirements established, and drive the ownership and business partnership needed to support successful product and server migration results, per the scope of each project under the Program scope.
5) Engaging and Collaborating with Technical Services Subject-Matter Experts to develop the Technical Design and supporting Architectural foundations to fulfill the application and server migration requirements for seamless re-hosting thereof.
6) Managing production readiness activities and process execution to ensure that deployment plans were developed thoroughly and collaboratively with interfacing areas; technical supporting teams, business testing partners and production support teams.
7) Support End-to-End and Product leads in end-to-end process mapping and product development related to Bank
8) Managing program/project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope, and quality) are achieved. Assists with problem resolution or risk mitigation as needed.
9) Managing, tracking and reviewing the vendor/subcontractor tasks & deliverables, as needed for the program.
10) Delivering informational and decision-seeking presentations to the executive management team.
Identifying process gaps & improvement areas recommends and implements solutions.